Skip to content

Refund and Returns Policy

Home >> Refund and Returns Policy

Please note: This policy may be available in multiple languages; the English version is legally binding. Section headings for reference only.
Contact: info@instantprinthub.com

Introduction

This Returns & Refunds Policy outlines procedures and rights regarding product/service returns, exchanges, and refunds at InstantPrintHub (https://instantprinthub.com).

Eligibility

  • Requests must be made within 15 days of item delivery for eligible products/services.

  • Items must be unused, undamaged, and in original packaging, accompanied by a valid proof of purchase.

Non-Returnable Items

The following cannot be returned or refunded:

  • Personalized or custom-made products

  • Digital goods after download or access

  • Services already rendered/performed

  • Final sale, clearance, or promotional items

How to Request a Return/Refund

  1. Email info@instantprinthub.com with your order details and reason for return.

  2. Await confirmation and instructions from our support team.

  3. Ship the product to the specified return address (buyer responsible for shipping, unless our error).

Refund Processing

  • Refunds are processed after receipt and inspection of returned items.

  • Refunds credited to the original payment method within 7 business days.

  • Partial refunds/deductions may apply for items not in original condition or with missing parts.

Exchanges

Exchanges are only granted if the product is defective or damaged upon arrival.

Shipping Costs and Responsibility

  • Original shipping charges are non-refundable.

  • Buyer covers return shipping except if the return is due to InstantPrintHub error or defective items.

Nothing in this policy limits your statutory consumer protection rights.

Changes to Policy

InstantPrintHub reserves the right to update this policy. Changes are posted at https://instantprinthub.com/returns-refunds-policy.

Contact

For questions or to initiate a return/refund, contact info@instantprinthub.com.